Customer & Technical Service
Open opportunities within this department
Could Customer and Technical Service hold your next opportunity?
We know that our customers highly value excellent customer and technical service. It helps to set us apart from our competitors and builds loyalty and trust.
Our colleagues who work in these departments are responding to many varied requests at once and are often dealing with rapidly changing situations, all whilst remaining calm and pleasant to our customers.
These teams are on the front-line of our reputation and integrity as a business. It's a responsibility and also an opportunity to have a real and direct impact on how the external world sees Knauf.
To thrive in Customer and Technical Service it is an advantage to be:
- An excellent communicator
- A problem-solver
- Calm under pressure
- Confident with multi-tasking at pace.
If this sounds like this team could provide an interesting opportunity for you, then take a look at our live opportunities below.
Hear it from our people!
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I have been with Knauf for 5 years as part of the customer service team. Working so closely with a number of different business areas and directly with customers, I have learnt to be patient and am able to create an environment where the customer feels heard. I work to keep the customers happy. I know that Knauf is a strong player on the market and yet we still prioritise safety and well-being of all employees. I am proud to say I work for Knauf.
Vanessa Polese
Customer Service Representative, Belgium
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My career with USG began over 33 years ago when I started in the USG Corporate Accounting department. Over the following 15 years, I held various roles in finance and accounting that gave me the experience of seeing where and how our products are made and how we serve customers. Following a role in Supply Chain I then joined the Customer Service department. Today, I’m the Vice-President of Customer Service. I enjoy relating the problems we are solving today to where and how our products are made. And, I love our people! It is common to work with people who have decades of experience with USG. I’m one of them, and I believe it’s because USG is a place people feel respected, valued and supported.
Craig Boroughf
Vice-President, Customer Service, USG
EXPLORE MORE
About Knauf Gypsum EAST Southeast
Knauf Gypsum EAST Southeast business is represented by 1,400 employees, 10 plants and gypsum quarries and covers 12 countries, including Moldova, Ukraine, Georgia, Armenia, Azerbaijan, Uzbekistan, Turkmenistan, Kyrgyzstan, Tajikistan, Kazakhstan, Mongolia, and Afghanistan.